Privacy policy
Property Manual Ltd is committed to protecting your privacy. This policy applies to the personal information you provide to Property Manual as a client.
By supplying your personal information to us (via the Purchase process and/or requests for information and Property Manual services), you agree to the practices described in this policy.
Collection of your Personal Information
We collect information you supply to us via our website, as otherwise supplied by you via the Purchase Process and other Property Manual services. Some Property Manual services are delivered by 3rd parties that Property Manual engages, and you may be required to provide your personal information to use these services subject to the terms and conditions of the delivery party.
Personal information we may collect includes your name, email address, business details and address, and phone numbers.
We also collect anonymous demographic information, such as your age, gender, preferences, interests and favourites.
Use of your Personal Information
We collect and use your personal information to operate our website and to deliver services you request, and to inform you about services you may be interested in.
We do not sell, rent or lease our user lists to third parties unless otherwise stated in contract agreements. However, we may use your personally identifiable information to contact you regarding Property Manual products or services, or to survey your opinion of our products and services and potential new services.
Disclosure to 3rd parties
We may disclose contact details to contracted 3rd parties to provide services to you on our behalf, such as marketing and integration partners, training or customer service.
We may disclose your personal information without notice if we are required to do so by law – including a requirement that we assist with any investigation of a Property Manual client under the Privacy Act 2020.
We may disclose your personal information without notice if we are acting in the good faith belief that we need to in order to:
(a) comply with any applicable law
(b) protect or defend our legal rights or property
(c) protect the personal safety of our personnel, customers, users, or the public.
Correction / deletion
You may request access to, or correction of your personal information held by us at any time. We are happy to provide this service to you – though there are exceptions in the Privacy Act 2020 that may apply.
To ask for access and correction, please contact us at contact@propertymanual.co.nz.
Security and Storage of your Personal Information
We take practical and reasonable steps to secure your personal information from unauthorised access, use or disclosure. Some of these steps include:
- Providing privacy training to our staff.
- Ensuring there are clear internal lines of communication so that all personnel know who they can talk to within Property Manual about privacy issues.
- Maintaining security software.
- Restricting access to your personal information to relevant individuals.
- Implementing clear procedures on how to detect, report and investigate potential data breaches. In particular, having a plan in place to meet any mandatory notification obligations under Part 6 of the Privacy Act 2020.
Personal information is stored either onsite or via third party providers.
Changes to this Statement
We will occasionally review this policy. We will always email you to let you know when we do this but we encourage you to periodically review this Policy, as each new subsequent Policy will apply in relation to the personal information held by us.
Contact Information
If you have any queries about this policy, please contact us at contact@propertymanual.co.nz. We will respond to you as soon as reasonably possible.